Why the Future of AI Phone Calls Belongs to Agents, Not Just Generators Artificial intelligence is having its “smartphone moment.” Every week, a new AI demo goes viral. Text that sounds human. Voices that feel alive. Images that rival professional designers. It’s impressive. It’s intoxicating. And it’s also deeply misleading. Because most of what people call “AI” today is Generative AI . And most businesses actually need Agentic AI . If you’re exploring an AI calling agent , automating AI phone calls , or evaluating the best voice AI agent companies in India , this distinction isn’t academic. It’s the difference between a clever demo and a system that runs your business while you sleep. Let’s break it down, human to human. The AI Confusion Problem (And Why Everyone Is Talking Past Each Other) When someone says “We’re using AI for calls,” they could mean wildly different things: A chatbot that reads scripted responses A text-to-speech system that sounds human but thinks like a fl...
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